Effective Date: January 1, 2026
By accessing the website at concretehammond.com or by engaging Master Hammond Concrete ("Company," "we," "us," or "our") for any concrete contractor services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our website or services.
These Terms apply to all visitors to our website and to all customers who enter into a service agreement with Master Hammond Concrete.
Master Hammond Concrete provides residential and commercial concrete contractor services in Hammond, IN and surrounding communities. Services include, but are not limited to, concrete driveway installation, patio construction, sidewalk installation, foundation work, flatwork, retaining walls, and related concrete services.
All services are performed by state-licensed and insured contractors. Services are subject to site conditions, permit approvals, material availability, and weather conditions. We reserve the right to decline projects that fall outside our service area or scope of expertise.
All written estimates provided by Master Hammond Concrete are based on conditions observed at the time of the site visit. Estimates are valid for 30 days from the date of issue unless otherwise noted. Pricing is subject to change if site conditions, scope of work, or material costs change materially after the estimate is issued.
Verbal estimates or ballpark figures communicated by phone or email prior to a site visit are not binding. A written, signed estimate or contract constitutes the agreed-upon scope and price for a project.
Additional charges may apply if unforeseen conditions are discovered during the project - such as unstable subbase, buried debris, or utility conflicts. We will notify you before proceeding with any work that would increase the project cost.
Project start dates are scheduled based on permit approval, crew availability, and weather conditions. We will make reasonable efforts to begin work on the agreed date. Delays caused by weather, permit processing, or circumstances outside our control do not constitute a breach of contract.
If you need to cancel or reschedule a project, please notify us at least 48 hours before the scheduled start date. Cancellations with less than 48 hours notice may result in a scheduling fee to cover mobilization costs incurred on your behalf.
We reserve the right to reschedule work if weather conditions at the time of the pour are likely to compromise the quality or longevity of the finished product.
Payment terms are specified in each written estimate or contract. In general, a deposit may be required before work begins to cover material costs. The remaining balance is due upon completion of the project unless otherwise agreed in writing.
Accepted payment methods will be specified in your project agreement. Invoices not paid within the agreed term may be subject to a late fee as specified in your contract. Unpaid balances may be referred to a collections agency or pursued through legal means available under Indiana law.
Master Hammond Concrete warrants that all work will be performed in a professional and workmanlike manner in accordance with applicable industry standards. Any warranty terms specific to a project will be stated in the written contract for that project.
Concrete is a natural material subject to cracking, staining, color variation, and surface wear over time. Minor surface cracking, efflorescence, and color inconsistencies are inherent characteristics of concrete and are not defects covered under any workmanship warranty. Damage caused by improper maintenance, chemical exposure, vehicular loads exceeding design parameters, acts of nature, or freeze-thaw cycles after the curing period are not covered.
THE WEBSITE AND ANY INFORMATION PUBLISHED ON IT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
To the fullest extent permitted by applicable law, Master Hammond Concrete shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to our services or website, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from the services we provide shall not exceed the total amount paid to us for the specific project giving rise to the claim.
You agree to:
If a dispute arises between you and Master Hammond Concrete regarding our services, we encourage you to contact us directly at quotes@concretehammond.com to attempt to resolve the issue informally before pursuing formal action.
If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration administered under the rules of the American Arbitration Association, unless both parties agree in writing to an alternative process. The arbitration shall take place in Hammond, Indiana. Each party is responsible for its own legal fees unless the arbitrator determines otherwise.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the courts of Indiana.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not attempt to gain unauthorized access to any part of the website, transmit malicious code, or use the website to harvest contact information for unsolicited communications.
All content on this website - including text, images, and logos - is the property of Master Hammond Concrete and may not be reproduced or distributed without written permission.
We reserve the right to update these Terms and Conditions at any time. Changes become effective when posted to this page with a revised Effective Date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.
If you have questions about these Terms and Conditions, contact us: